Class Terms & Conditions
Monthly Membership
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If you want to attend a different class from your main class, please email hello@fitandfabcharlotte.co.uk or text 07764 301304 so I can manage numbers.
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If I need cover for a class due to illness, emergencies, etc., your membership remains valid (just turn up as usual).
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However, if a cover instructor runs a class while I’m on holiday (this applies to my Friday classes), this session won’t be included in the membership and will need to be paid directly to the instructor.
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You can cancel anytime without notice, but if you do, you won’t be able to rejoin for 3 months.
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If you’re having surgery or an extended holiday (4+ weeks), you can request to pause your membership.
General
- You must be over 18 years of age to join the classes unless permission has been granted.
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All participants must complete a health questionnaire form before starting their first session, this will be sent to you when you first sign up.
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Please advise Charlotte before any session if there are any changes in your health following the health questionnaire {blood pressure, pregnancy, pain, recent operation}
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All classes run weekly with Charlotte or a qualified fitness/wellness professional
Payment
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Payment for all evening classes must be received in advance of attending classes. Booking is required for evening classes. Daytime classes can be paid for on arrival by cash/card or booked online.
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Payment is taken online via a secure payment processor.
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Please contact Charlotte if you have any issues with payment or you’d like to pay with a different payment method.
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Holiday/Absence Allowance
Short notice absence cannot be refunded but you may attend another class within that block if you cannot attend your regular class.
If any absence is longer than 2 weeks you cannot be refunded for any additional sessions you miss.
Instructors and Cancellations
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In the unlikely event that Charlotte should have to cancel a session, she will give you as much notice as possible and she shall open space in another session, create a pop up session within the same period or amend payments for classes that are cancelled due to unforeseen circumstances.
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Sessions are taught by Charlotte, but occasionally cover may be used. All sessions are taught by a fully certified, fully insured instructor.
Class Etiquette:
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Please arrive 5 minutes prior to your scheduled class.
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Mobile phones must be put on silent.