Class Terms & Conditions

If you want to attend a different class from your main class, please email hello@fitandfabcharlotte.co.uk or text 07764 301304 so I can manage numbers.
If I need cover for a class due to illness, emergencies, etc., your membership remains valid (just turn up as usual).
However, if a cover instructor runs a class while I’m on holiday (this applies to my Friday classes), this session won’t be included in the membership and will need to be paid directly to the instructor.
You can cancel anytime without notice, but if you do, you won’t be able to rejoin for 3 months.
If you’re having surgery or an extended holiday (4+ weeks), you can request to pause your membership.

You must be over 18 years of age to join the classes unless permission has been granted.
All participants must complete a health questionnaire form before starting their first session, this will be sent to you when you first sign up.
Please advise Charlotte before any session if there are any changes in your health following the health questionnaire {blood pressure, pregnancy, pain, recent operation}
All classes run weekly with Charlotte or a qualified fitness/wellness professional

Payment for all evening classes must be received in advance of attending classes. Booking is required for evening classes. Daytime classes can be paid for on arrival by cash/card or booked online.
Payment is taken online via a secure payment processor.
Please contact Charlotte if you have any issues with payment or you’d like to pay with a different payment method.

Short notice absence cannot be refunded but you may attend another class within that block if you cannot attend your regular class.

If any absence is longer than 2 weeks you cannot be refunded for any additional sessions you miss.

In the unlikely event that Charlotte should have to cancel a session, she will give you as much notice as possible and she shall open space in another session, create a pop up session within the same period or amend payments for classes that are cancelled due to unforeseen circumstances.
Sessions are taught by Charlotte, but occasionally cover may be used. All sessions are taught by a fully certified, fully insured instructor.